Front of House Staff

📍 Cambridge | Full-time | Part-time I Permanent I Up to £12.50 an hour + benefits

We’re looking for friendly, hard-working team members who are passionate about great food, coffee, and delivering outstanding customer service. In this role, you’ll be at the heart of the Aromi experience — preparing and serving high-quality food and drinks, keeping our café spotless, and making sure every guest leaves with a smile.

Role and responsibilities:

  • To deliver the best coffee experience to every guest, along with the highest levels of customer service.

  • To prepare and serve drinks and food to the highest possible quality, operate the till, maintain stock levels, and use your product knowledge to advise and make suggestions to customers.

  • To assist in the serving of meals to clients and staff and the setting and clearing of tables

  • To assist in the preparation and serving of beverages to clients and staff

  • To clean the cafeteria area (floors, cookers etc)

  • To wash and dry cafeteria pots/utensils and ensure their proper storage

  • To assist in ensuring a high level of health and safety, cleanliness and food hygiene and to ensure that safe working practices are followed

  • To report any problems to the shift leader/ supervisor or to one of the directors

  • To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems

  • To assist in keeping front-of-counter and shop/toilets/ etc... clean and tidy, at all times

  • To speak to customers to ensure that they are satisfied with their meals

  • On performing your duties, exercise them with due diligence and loyalty such knowledge skill and expertise as may be reasonably be expected of a person carrying out such duties

  • From time to time you may be required to take on other duties of which you are capable in addition to or in place of your normal duties

Requirements:

  • Polite and hard-working, committed to excellent customer service

  • Passionate about great food and coffee with a can-do attitude

  • Enthusiastic and motivated

  • Exceptionally clean and tidy

  • Able to work independently as well as part of a team

Benefits:

  • Company pension scheme

  • Free food on shift

  • Staff discounts across all Aromi locations

  • Tips fairly shared to reward your hard work and dedication

  • Employee referral scheme

What We Offer:

  • A supportive, family-style team environment

  • Flexible working and a focus on work-life balance

  • Training and development opportunities

  • The chance to be part of a growing independent business with Sicilian soul

  • Fun team parties and events

How to apply:
Sound like your cup of coffee? Send us your CV and a short cover note telling us why Aromi is the right fit for you: jobs@aromi.co.uk

“We’re a supportive team that cheers each other on, loves fresh ideas, thrives on teamwork, and celebrates the unique contribution each person brings.”
— Nav, Assistant Manager