General Manager
đ Cambridge | Full-time I Permanent I ÂŁ35,000 - ÂŁ45,000 plus bonus and tips/service charge
As General Manager, youâll be the driving force behind our multi-site operations. Youâll lead and inspire our management teams, uphold our high standards, and ensure every guest enjoys the exceptional Aromi experience. This is a hands-on leadership role with real impact, offering the chance to shape the future of a beloved local brand.
Key Responsibilities
People Leadership & Culture
Coach and support site managers to build high-performing teams
Foster a positive, collaborative work environment
Oversee recruitment and onboarding for key roles
Maintain training and development plans for all staff
Operational Excellence
Ensure consistent quality in food, coffee, gelato, and service
Monitor service speed, presentation, and customer satisfaction
Improve stock management and respond to operational challenges
Health, Safety & Quality
Ensure compliance with health, safety, and hygiene standards
Lead company-wide safety initiatives and promote best practices
Champion sustainability and waste reduction
Sales & Business Growth
Analyse performance data to identify opportunities
Collaborate with site managers to boost sales and efficiency
Coordinate with the central kitchen to refine our food offering
Support future site openings and expansion plans
Strategy & Continuous Improvement
Work with Directors to shape and execute growth strategies
Prepare performance reports and act on customer feedback
Identify and present new business opportunities
What Weâre Looking For
Multi-site management experience in a hospitality setting
A confident, approachable leader who thrives on teamwork
Calm under pressure with strong decision-making skills
Organised, proactive, and passionate about hospitality
Flexible availability including early mornings, evenings, weekends, and bank holidays
Proven experience in a fast-paced, multi-site hospitality environment
Benefits:
Company pension scheme
Free food on shift
Staff discounts across all Aromi locations
Tips fairly shared to reward your hard work and dedication
Employee referral scheme
What We Offer:
A supportive, family-style team environment
Flexible working and a focus on work-life balance
Training and development opportunities
The chance to be part of a growing independent business with Sicilian soul
Fun team parties and events
How to apply:
Sound like your cup of coffee? Send us your CV and a short cover note telling us why Aromi is the right fit for you: jobs@aromi.co.uk
Cafe Manager
đ Cambridge | Full-time I Permanent I Up to ÂŁ35,000 per year + bonus structure and benefits
We have opportunities for experienced hospitality/QSR Managers to join the Aromi family. This is a great opportunity for someone who loves working with people, has a passion for great food and coffee, and is ready to take on a key role in running our cafés, supporting our teams, and ensuring every customer enjoys an exceptional Aromi experience.
Duties and Responsibilities:
To manage all aspects of the running of the café: preparing the weekly rota, opening and closing the shop, operating the till, maintaining stock levels, dealing with complaints, being responsible for cashing up and banking, completing all relevant procedures
To provide direct line management support, training and supervision to staff members â To recruit staff members, making sure the right number of people is available according to business needs
To provide induction training to new starters and to develop a motivated and high performing team
To ensure a high level of health and safety, cleanliness and food hygiene and to ensure that safe working practices are followed
To make sure that food and drinks are prepared and served consistently to the highest quality possible, according to Aromiâs standards, and to make sure customers are satisfied
To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems
To lead by example, creating a nice working environment where all staff members are empowered to give feedback and to challenge the status quo
Requirements:
Confident and outgoing, a team player and a role model
Highly organised, calm under pressure and with attention to details
Passionate about great food and coffee with a can-do attitude
Experience managing teams within a hospitality or QSR setting
Benefits:
Competitive salary
Bonus structure plus a share of tips/service charge
Company pension scheme
Free food on shift
Staff discounts across all Aromi locations
Tips fairly shared to reward your hard work and dedication
Employee referral scheme
What We Offer:
A supportive, family-style team environment
Flexible working and a focus on work-life balance
Training and development opportunities
The chance to be part of a growing independent business with Sicilian soul
Fun team parties and events
How to apply:
Sound like your cup of coffee? Send us your CV and a short cover note telling us why Aromi is the right fit for you: jobs@aromi.co.uk
Assistant Manager
đ Cambridge | Full-time I Permanent I ÂŁ28,000 - ÂŁ30,000 a year + bonus structure and benefits
As part of our exciting growth plans, weâre looking for enthusiastic and driven Assistant Managers to join the Aromi family. This is a great opportunity for someone who loves working with people, has a passion for great food and coffee, and is ready to take on a key role in running our cafĂ©s, supporting our teams, and ensuring every customer enjoys an exceptional Aromi experience.
Duties and Responsibilities:
To manage all aspects of the running of the café: preparing the weekly rota, opening and closing the shop, operating the till, maintaining stock levels, dealing with complaints, being responsible for cashing up and banking, completing all relevant procedures
To provide direct line management support, training and supervision to staff members â To recruit staff members, making sure the right number of people is available according to business needs
To provide induction training to new starters and to develop a motivated and high performing team
To report any problems to the Café Manager or to one of the directors
To ensure a high level of health and safety, cleanliness and food hygiene and to ensure that safe working practices are followed
To make sure that food and drinks are prepared and served consistently to the highest quality possible, according to Aromiâs standards, and to make sure customers are satisfied
To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems
To lead by example, creating a nice working environment where all staff members are empowered to give feedback and to challenge the status quo
Requirements:
Confident and outgoing, a team player and a role model
Highly organised, calm under pressure and with attention to details
Passionate about great food and coffee with a can-do attitude
Experience managing teams within a hospitality setting
Benefits:
Company pension scheme
Free food on shift
Staff discounts across all Aromi locations
Tips fairly shared to reward your hard work and dedication
Employee referral scheme
What We Offer:
A supportive, family-style team environment
Flexible working and a focus on work-life balance
Training and development opportunities
The chance to be part of a growing independent business with Sicilian soul
Fun team parties and events
How to apply:
Sound like your cup of coffee? Send us your CV and a short cover note telling us why Aromi is the right fit for you: jobs@aromi.co.uk
Branch Manager, Maccaruna
đ Cambridge | Full-time I Permanent I ÂŁ32,000 to ÂŁ35,000 per year + bonus structure and benefits
We have an amazing opportunity to join our sister restaurant Maccaruna, serving our delicious patisserie items, amazingly fresh, authentic pasta dishes and also our award-winning gelato!
If you are looking for a role that combines FOH management, ensuring a brilliant customer experience, and showcasing your passion for cooking, this is the perfect role for you!
Duties and Responsibilities:
Restaurant Management:
Oversee daily operations of the restaurant, ensuring smooth and efficient service.
Manage and train front-of-house and kitchen staff, fostering a positive and productive work environment.
Ensure compliance with health and safety regulations and maintain high standards of cleanliness and sanitation.
Handle customer inquiries, complaints, and feedback, striving to exceed guest expectations.
Monitor inventory, order supplies, and manage vendor relationships.
Pasta Chef Duties:
Prepare, cook, and present high-quality pasta dishes according to established recipes and standards.
Oversee the preparation and cooking of all pasta-related dishes, ensuring consistency and quality.
Maintain an organized and clean kitchen, following food safety guidelines.
Collaborate with other kitchen staff to ensure timely and efficient service.
Train and mentor junior kitchen staff, sharing knowledge and techniques related to pasta preparation.
Requirements:
Proven experience as a Restaurant Manager and a strong background in Italian cuisine would be preferential
Exceptional culinary skills, particularly in pasta preparation and cooking.
Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
Excellent organizational and time-management abilities.
Knowledge of health and safety regulations and best practices in the food service industry, including Food Safety Levels 2 and 3
Ability to work in a fast-paced environment and handle high-pressure situations.
Passion for delivering an outstanding dining experience and a commitment to quality.
Benefits:
Competitive salary and bonus structure.
Tips and Service Charge
Opportunities for professional development and career growth.
30% staff discount across Aromi and Maccaruna
Free food on shift
Employee referral scheme
What We Offer:
A supportive, family-style team environment
Flexible working and a focus on work-life balance
Training and development opportunities
The chance to be part of a growing independent business with Sicilian soul
Fun team parties and events
How to apply:
Send us your CV and a short cover note telling us why Aromi is the right fit for you: jobs@aromi.co.uk
âWeâre a supportive team that cheers each other on, loves fresh ideas, thrives on teamwork, and celebrates the unique contribution each person brings.â
