Supervisor
đź“Ť Oxford | Full-time | Part-time I Permanent I Up to ÂŁ12.50 an hour + benefits
We’re opening in Oxford in late 2025 and looking for an experienced Supervisor to join our team. If you’re organised, enjoy leading a team, and are passionate about great food, drinks, and excellent customer service, this role is for you. You’ll help keep the café running smoothly, support and motivate the team, and ensure every customer leaves happy.
Duties will include:
To assist with the management of all aspects of the running of the Cafe: preparing the weekly rota, opening and closing the shop, operating the till, maintaining stock levels, dealing with complaints, completing all relevant procedures, ordering, preparing and serving drinks and food
To organise all areas front of house into daily, weekly and periodic cleaning standards to achieve the highest levels of presentation at all times.
To organise daily procedures for set up of all waiting stations, pass counter, bar areas, dining areas and for close down and to plan staff to take responsibility
To provide direct line management support, training and supervision to staff members
To not only be a good leader but also a key team player who can communicate well with clients, visitors and colleagues.
To lead by example, creating a nice working environment where all staff members are empowered to give feedback and to challenge the status quo
You will be well organized, with excellent attention to detail and take great pride in overall customer experience.
To provide the highest level of customer service in a busy environment, and make sure that the same level of customer service is offered from the staff.
To report any problems to the Cafe Manager and/or General Manager
To ensure a high level of health and safety, cleanliness and food hygiene and to ensure that safe working practices are followed
To make sure that food and drinks are prepared and served consistently to the highest quality possible, according to Aromi’s standards, and to make sure customers are satisfied
To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems
Requirements:
Supervisory experience within a hospitality setting
Confident and outgoing, a team player and a role model
Highly organised, calm under pressure and with attention to details
Passionate about great food, drinks and coffee with a can-do attitude
Hard-working and dedicated
Welcoming and approachable, both to employees and customers
Benefits:
Company pension scheme
Staff discounts across all Aromi locations
Tips fairly shared to reward your hard work and dedication
Employee referral scheme
What We Offer:
A supportive, family-style team environment
Flexible working and a focus on work-life balance
Training and development opportunities
The chance to be part of a growing independent business with Sicilian soul
Fun team parties and events
How to apply:
Sound like your cup of coffee? Send us your CV and a short cover note telling us why Aromi is the right fit for you: jobs@aromi.co.uk
Front of House Staff
đź“Ť Oxford | Full-time | Part-time I Permanent I Up to ÂŁ12.50 an hour + benefits
We’re opening in Oxford in late 2025 and looking for friendly Front of House staff to join our team. If you enjoy delivering great customer service, love working in a busy environment, and take pride in keeping everything clean and welcoming, this role is perfect for you. You’ll be serving coffee and food, helping customers, and supporting the team to create a warm, inviting experience for every guest.
Role and responsibilities:
To deliver the best coffee experience to every guest along with the highest levels of customer service. You’ll be making and serving drinks and food to the highest quality possible, operating the till, maintaining stock levels and demonstrating your product knowledge to customers by advising and making suggestions
To assist in the serving of meals to clients and staff and the setting and clearing of tables
To assist in the preparation and serving of beverages to clients and staff
To clean the cafeteria area (floors, cookers etc)
To wash and dry cafeteria pots/utensils and ensure their proper storage
To assist in ensuring a high level of health and safety, cleanliness and food hygiene and to ensure that safe working practices are followed
To report any problems to the shift leader/ supervisor or to one of the directors
To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems
To assist in keeping front-of-counter and shop/toilets/ etc... clean and tidy, at all times
To speak to customers to ensure that they are satisfied with their meals
On performing your duties, exercise them with due diligence and loyalty such knowledge skill and expertise as may be reasonably be expected of a person carrying out such duties
From time to time you may be required to take on other duties of which you are capable in addition to or in place of your normal duties
Requirements:
Polite and hard-working, committed to excellent customer service
Passionate about great food and coffee with a can-do attitude
Enthusiastic and motivated
Exceptionally clean and tidy
Able to work independently as well as part of a team
Benefits:
Company pension scheme
Staff discounts across all Aromi locations
Tips fairly shared to reward your hard work and dedication
Employee referral scheme
What We Offer:
A supportive, family-style team environment
Flexible working and a focus on work-life balance
Training and development opportunities
The chance to be part of a growing independent business with Sicilian soul
Fun team parties and events
How to apply:
Sound like your cup of coffee? Send us your CV and a short cover note telling us why Aromi is the right fit for you: jobs@aromi.co.uk
“We’re a supportive team that cheers each other on, loves fresh ideas, thrives on teamwork, and celebrates the unique contribution each person brings.”